1. Introduction
At Matinaa (“we,” “our,” or “us”), we are committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our financial management platform.
By using our services, you consent to the data practices described in this policy. If you do not agree with our policies and practices, please do not use our service.
2. Information We Collect
Personal Information
We collect information you provide directly to us:
- Name, email address, and contact information
- Account credentials and authentication information
- Profile information and preferences
- Payment and billing information (processed securely through Stripe)
- Communication preferences and support requests
Financial Information
To provide our financial management services, we collect:
- Income and expense data you input
- Investment portfolio information
- Liability and debt information
- Financial goals and budgeting data
- Transaction history and financial reports
Technical Information
We automatically collect certain technical information:
- Device information and browser type
- IP address and location data (general geographic area)
- Usage patterns and feature interactions
- Log files and error reports
- Cookies and similar tracking technologies
3. How We Use Your Information
We use your information for the following purposes:
- Provide and maintain our financial management services
- Process transactions and manage your subscription
- Generate financial reports and analytics
- Improve our platform and develop new features
- Provide customer support and respond to inquiries
- Send important updates about your account or our services
- Ensure security and prevent fraud
- Comply with legal obligations
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party vendors who help us operate our platform (e.g., Stripe for payments, cloud hosting providers)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you explicitly consent to sharing your information
- Anonymized Data: We may share aggregated, anonymized data that cannot identify you
5. Data Security
We implement comprehensive security measures to protect your information:
- Encryption: All data is encrypted in transit (TLS/SSL) and at rest (AES-256)
- Access Controls: Strict access controls and authentication requirements
- Regular Audits: Regular security assessments and vulnerability testing
- Secure Infrastructure: Industry-standard security practices and monitoring
- Data Backup: Regular, secure backups of your data
- Employee Training: Staff training on data protection and privacy
While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our services to you
- Comply with legal obligations
- Resolve disputes and enforce our agreements
- Improve our services (using anonymized data)
When you delete your account, we will delete your personal information within 30 days, except where we are required to retain it for legal or regulatory purposes.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Export your data in a machine-readable format
- Restriction: Limit how we process your information
- Objection: Object to certain processing activities
- Withdrawal: Withdraw consent where processing is based on consent
To exercise these rights, please contact us at privacy@matinaa.com. We will respond to your request within 30 days.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Remember your preferences and settings
- Analyze how you use our platform
- Improve our services and user experience
- Provide personalized content and features
You can control cookies through your browser settings, but disabling cookies may affect the functionality of our platform.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Children's Privacy
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: privacy@matinaa.com
- General Support: support@matinaa.com
- Website: https://matinaa.com
We will make every effort to respond to your inquiry within 48 hours.